RETURN/REFUND POLICY 

(i) At our www.playtoysindia.com and our mobile application (hereinafter referred as platform), we can decide the process for crediting the applicable refund/return against the various acceptable conditions, If the payment for order was done from your side then a refund/return for such payment will be processed to your original payment method.

(ii) Customer may make the refund/return request within 48 hours from the receipt of Products, if product(s) so delivered is/are not as per the ordered quantity, agreed specifications and/or found defective in nature. Further, the refund/return request can not be made beyond the aforesaid period of 48 hours. We shall not accept the refund/return request from the customer after expiration of the aforesaid time period.

(iii) We require the unboxing video of the box before opening / received invoice along with query for the product/ products under refund/return request to share the same in original conditions to us on our below mentioned email within 48 hours of products delivery.

Email: info@playtoysindia.com